Privacy Policy
At Vacation Factory, we are committed to protecting your personal data and maintaining your trust. This Privacy Policy outlines how we collect, store, use, and share your personal information through our website and related communication channels.
1. Information We Collect:
When you interact with our platform, we may collect the following types of personal data:
- Full name, contact number, email ID, mailing address.
- Travel preferences, booking details, passport information (if needed).
- Payment details (processed through secure third-party gateways).
- Browsing data (cookies, IP address, device type) for analytics and optimization.
2. Purpose of Data Collection:
The data we collect is used solely for the following purposes:
- Processing and confirming bookings.
- Sending travel documents and trip updates.
- Customizing travel recommendations and offers.
- Responding to customer queries and complaints.
- Improving user experience through analytics and feedback.
3. Sharing of Information:
Your personal data is shared only with:
- Travel agents, airlines, hotels, and service providers involved in your booking.
- Secure third-party payment processors.
- Law enforcement agencies, if required by law.
We never sell or rent your personal data to unaffiliated third parties.
4. Cookies and Tracking:
Our website uses cookies to enhance your browsing experience. These cookies may collect non-personal information like browser type, device info, and pages visited. You can disable cookies in your browser settings if you wish.
5. Data Security:
We take appropriate security measures including encryption, firewalls, and secure servers to protect your personal data. However, no system can be guaranteed 100% secure, and you acknowledge the associated risk.
6. Your Rights:
As a user, you have the right to:
- Access and update your personal data.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent to data usage (except where processing is mandatory).
To exercise your rights, email us at support@vacationfactory.com.
For any privacy-related concerns or requests, contact us at:
📧 support@vacationfactory.com
📞 +91-90011 47780
🌐 www.vacationfactory.travel